Home Office · Greenville, Kentucky
Privacy Policy
Last updated: September 13, 2026
This policy covers bluarc-usa.com and the two forms on it. BluArc Anodizing is a division of Standard Machine & Manufacturing, at 104 Industrial Drive, Greenville, Kentucky, and that company is the one holding anything you send through this site. We sell to companies rather than to the public, so nearly everything described here is business contact information and the prints a buyer sends us in order to get a quote.
It is written to be read rather than to be survived. If something here is not clear, call and ask.
What we collect
Three kinds of information, and the first one is the one that matters.
What you type into a form. There are two, and they ask for different things.
Form What it asks for Contact, at /contact Name, company, email address, phone number, and your question. One optional checkbox to hear from us by email. Start an RFQ, at /start-your-rfq The same contact details, then the job: alloy and temper; quantity, and whether it is a one-off or repeats; finish, meaning clear, hardcoat or black, with the type and class off the print; color, and whether it has to match hardware you already have; coating thickness if the drawing calls one out; anything that has to stay bare and where the racks may touch; masking or laser marking. One optional checkbox to hear from us by email.
The print you send with an RFQ. An upload box takes the drawing, and it gets its own section below, because it is the part a generic privacy policy gets wrong.
What the site records on its own. Your IP address, the browser and device you are using, the page that sent you here, the pages you opened, and when. This is ordinary web traffic data and we use it in aggregate.
We do not ask for, and you should not send, Social Security or government identification numbers, bank or card numbers, health information, or anything about your race, religion, politics, union membership or sexual orientation. None of it has anything to do with anodizing a part.
How we use it
To quote the work. To answer your question. To rack, run and check the parts, and to produce the paperwork that goes back with them. To keep the job records our quality system requires. To send you email, if and only if you checked the box asking for it. And to see which pages on this site people actually read, so we can write better ones.
That is the whole list. We do not build profiles, we do not score you, and nothing on this site makes an automated decision about you.
The print you send us
Your drawings are yours. We do not publish them, show them to another customer, or put them in marketing without asking you in writing first. The people racking and running the job see them because they have to; nobody else does.
Where it sits: an RFQ arrives in our forms account at Cognito Forms and a copy is emailed to our sales inbox. The forms account is hosted on Microsoft Azure and the entries and files in it are encrypted at rest. We keep the ones attached to a live quote or a running job and we delete the rest on request.
Export controlled data does not go through this form. BluArc is ITAR registered and holds an FFL and SOT, and a good deal of what comes through these tanks sits under ITAR or the EAR. A public web form is not the route for a controlled drawing. Call 270.377.7172 before you upload anything of that kind and we will set up a route that fits.
If you want a file removed, email us and say which one. It goes.
Cookies and analytics
Three groups, and none of them follow you off this site.
- Cookies the site needs to work. Set by Duda, the platform this site is built on. They keep pages loading and remember a few basics about your session.
- Cookies that count visits. Duda's own site statistics and Google Analytics. They tell us how many people read a page, not who those people are.
- Cookies the form sets. Cognito Forms sets its own while you are filling in a form, so a half-finished entry survives a page reload.
There is no advertising pixel on this site. No Meta pixel, no LinkedIn Insight Tag, no retargeting. If that ever changes, this page changes first and the date at the top changes with it.
Your browser can block or delete cookies, and Google publishes a browser add-on that opts you out of Analytics. If your browser sends a Global Privacy Control signal, we treat it as a request not to sell or share your information, which is a request we were already honoring.
Who we share it with
We have never sold personal information and we do not share it for advertising. Not to data brokers, not to lead vendors, not to anyone.
The companies that handle data on our behalf are the ones that run the site and the forms: Duda hosts the website, Cognito Forms runs the two forms and stores what you submit, Google provides Analytics, Search Console and our business listing, and our email provider carries the notification. Each of them works under its own terms and none of them may use your information for their own purposes.
Beyond that, information leaves here in only three situations. When a job needs an outside process and the parts have to go to a supplier, which is a normal part of manufacturing and is usually visible on your purchase order. When a law, a subpoena or a government agency requires it. And if the company is ever sold or merged, in which case the buyer inherits this policy along with everything else.
How long we keep it
Records tied to a job we quoted or ran are kept as long as the program and its purchase orders require, which in aerospace and defense work is usually measured in years rather than months. That is the same retention our quality records run on.
An inquiry that never becomes a job sits in the forms account until we clear it out or you ask us to. Ask and we will. Site analytics are aggregated and are held on Google's retention schedule. If you are on the email list, you are on it until you unsubscribe.
Your choices
Every email we send carries an unsubscribe link, and it works immediately.
Whatever state you live in, you can ask us to:
- Tell you what we hold about you.
- Correct it if it is wrong.
- Delete it.
- Send you a copy of what you gave us.
- Stop emailing you.
Email sales@standardmachine.us with Privacy request in the subject line, or write to the address at the bottom of this page. Say what you want and give us enough to find you, which is usually the email address or the company name the inquiry came in under. We will answer within forty five days, and if we need longer we will say so before that runs out rather than after.
If we turn a request down, reply and tell us why you disagree. A different person here will look at it and answer within sixty days with the reasoning in writing. If you are still unhappy, your state attorney general takes complaints about this.
We will not treat you differently, quote you differently, or stop working with you because you exercised any of this.
Several states now give residents these rights by statute, Kentucky and Texas and California among them, and most of those laws set size thresholds a shop like ours does not reach. We handle the requests the same way regardless of where you live and whether a statute obliges us. It is simpler, and it is the answer we would want.
Security
The site is served over HTTPS. Form entries and uploaded files are encrypted where they are stored. Access here is limited to the people who quote and run jobs.
No web form is the right place for something truly sensitive, ours included. That is the reason for the export control paragraph above, and it applies to anything else you would not put in an ordinary email.
Children
This site is for people buying anodizing. It is not directed at children, and we do not knowingly collect anything from anyone under sixteen. If you think we have, email us and it will be deleted.
Changes to this policy
The date at the top of this page is the date the current text took effect. If we change something that matters, a note saying so will sit at the top of this page for thirty days. Small corrections just get a new date.
How to reach us
BluArc Anodizing Standard Machine & Manufacturing 104 Industrial Drive Greenville, Kentucky 42345
270.377.7172 sales@standardmachine.us
A privacy question reaches a person here, not a ticket queue.